If your iLok is detected, you may need to reinstall your iLok License Manager and synchronize your iLok. If the iLok is not detected, try using a different USB port. If your licenses are active on a physical iLok, verify that your iLok License Manager can see your iLok. Click File in the menu bar, and select Open Cloud Session. This will temporarily deactivate your license.ģ. Click File in the menu bar, and select Close Cloud Session. Open your iLok License Manager and sign into your account.Ģ. If you have an All Access Pass and your licenses are active in a cloud session, closing and opening your session usually will resolve this issue.ġ. With additional purchases, licenses will be deposited to the account you linked initially. When you make your first purchase, you will link your iLok User ID to your Slate Digital account. Going forward, all licenses are deposited to your iLok account automatically so an iLok activation code is not provided. Once redeemed, this code was not used again. If you had purchased an individual plugin, we emailed this code to you and you entered it into your iLok License Manager. Prior to December 2019, an iLok activation code was a one-time use code used to deposit licenses into your iLok account after your purchase. If your DAW is requesting this, it means that it cannot see your Slate Digital licenses. Please enter only one serial number at a time on this page.There are many reasons why your DAW may be asking for an iLok activation code. If you have received more than one serial numbers in your purchase, because for example you bought a bundle, please enter each serial number one-by-one, separately, to gain access to each download. If you have not received a serial number in your purchase, which may happen in special products such as discounted bundles, please do not worry, the download access will be automatically issued and prepared to you as soon as the product becomes available. For your convenience, once you register, you can also access the full product as a download. Registration is optional, but it is a required process to receive technical support and access downloadable updates and additional content. If you recently purchased a retail box product and you would like to register your product, please use the form provided on this page to enter the serial number you find on the registration sheet in the box. You will also receive a notification e-mail containing the download details at the same time. Your product will appear in the My Products and IA Connect application almost instantaneously or within about 1 minute after you have registered depending on our current server load. Your downloads are available for as long as we support the product. Since many Inspired Acoustics products are large in size, IA Connect uses multiple servers to deliver your download simultaneously and seamlessly, and verifies the download integrity automatically. IA Connect is available for both Windows and Mac desktop platforms. This will register the product and assign the download access to your account.ĭownloads appear in the My Products menu and can be accessed through our proprietary downloader application called Inspired Acoustics Connect, or IA Connect in short. In that case, please use the form on this page to enter the serial number you received. If you purchased a downloadable product before November 2019, your downloadable product may not have been automatically shown. If you recently purchased a downloadable product, your product will automatically be assigned to your user account. If you are deposited a license automatically, you will see it appearing in your iLok account and you can activate it through your iLok License Manager app. If you received an Activation Code you can redeem it using the iLok License Manager app. For products with iLok protection you may either receive an Activation Code - which is also displayed in IA Connect and under the My Products menu - or you will immediately get a license to your iLok account. Some Inspired Acoustics products require activation. This ensures that product delivery and activation code delivery messages will reach your inbox. You can also whitelist our domain in your e-mail account. Be sure to add and to your contacts list or mark these addresses as a trusted sender, add to the safe sender's list or VIPs. Please make sure your e-mail account is configured so that it can receive e-mails from. If you arrived here with a prefilled voucher code, proceed by entering anything that is further needed and you will receive your product. Here you can redeem your product by entering your voucher code or serial number.
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